Frequently Asked Questions
Everything you need to know about your Lune & Wild experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.
Are your products ethically sourced?
Yes, at Lune & Wild we prioritize sustainability and ethical manufacturing. We partner exclusively with suppliers who adhere to fair labor practices and environmental standards.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order is placed, you can view its status through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.